IP; process & services

Description

It’s no secret that IP and its stack of protocols are at the heart of modern telecommunication networks.

Upon completion of this course you will be able to describe the transmission process within an IP network and to describe the functionalities of the Internet Protocol as well as related protocols and services.

Target audience:

Sales representatives, account managers, help desk technicians (level 1), managers and support staff who’s functions requires a good level of understanding of an IP network, its components and related services without requiring a deep knowledge of the protocols.

Learning objectives:

1. Describe the transmission process within an IP network

2. Describe IP and its stack of protocols in terms of functionalities

Course duration: 3 days

Course content:

Transfer modes

Synchronous
Asynchronous

OSI model vs IP

“Client / Server” Environment

User’s applications

http / WWW

Telnet

FTP

SMTP / POP

Network services

DHCP

- Relay agent

DNS

- Primary and secondary servers

- Zone and domain

Description of commonly used protocol

TCP / UDP

IP

ARP

Ethernet, Fast Ethernet, Gigabit Ethernet

Bridging and switching
Routing
Leased lines
ATM and MPLS
Remote access

RADIUS server

Pedagogic techniques:

This course is using a different and more innovative approach than traditional training.

For each learning unit, the instructor will first explain the basic concepts and notions. Then the participants will simulate, as if they where within the components of an IP phone network, various steps of a voice call over an IP network. Based on the observations made during the simulation, the instructor will then crystallize the theory.